Award Winning Dealership
Mercedes-Benz of Augusta
Award-Winning Car Dealership
Welcome to Your Award-Winning Dealership in Augusta
When you’re looking for premier automotive services, Mercedes-Benz of Augusta has you covered with everything you need. Explore our extensive inventory to find a vehicle that fits all your needs—whether it’s something fast and fun for the weekends or a sleek crossover for daily drives to the office. Our service center will provide auto repair and maintenance services to keep your Mercedes-Benz running strong and efficiently. When you’ve found the right vehicle, our finance experts will help you get a loan that works for your budget and help you explore your financial options.
Along with offering everything you need for your car-buying experience, we also are one of the top acclaimed Mercedes-Benz dealerships in Augusta. Stop by today, we always place customer service first and ensure your needs are always met. When you visit, you’re not just a customer—instead, we view you as a neighbor, friend, and member of our family. We’re here to make the car buying process as easy as possible—and that’s how Mercedes-Benz of Augusta became your local award-winning dealer.
2020 & 2021 J.D. Power of Excellence Award
The J.D Power of Excellence Award** reminds you that we go above and beyond for your needs when you visit our Mercedes-Benz dealership. To qualify for this award, we needed feedback from more than 25,000 customers and needed to rank as a top performer in J.D. Power’s Sales Satisfaction Index Study SM. Our Mercedes-Benz dealership also had to pass J.D. Power’s sales best practices, which included negotiating in a transparent manner, offering fair trade-in values, and more.
This award represents more than 25,000 satisfied car-buyers who shopped with us. Their experiences alone let you know how far we’re willing to go to help you find and purchase the car of your dreams and ensure the process is as stress-free as possible.
CarGurus Top Rated Dealer
To qualify for the CarGurus Top Rated Dealer award, we at Mercedes-Benz of Augusta finished 2019 with a 4.5-star rating on the CarGurus site. As a reminder, CarGurus honors the best-reviewed dealerships and helps consumers find dealers that provide first-class customer service. That 4.5-star rating lets car buyers know that they can trust us with all their automotive needs.
Also, CarGurus ranks as the #1 automotive marketplace online. Thus, this award means a lot to us considering all the other car dealerships that were eligible. This award is a testament to how our Mercedes-Benz dealership always puts customer satisfaction first and establishes trust for our future customers.
2020 Best of the Best Silver Laurel Award
This prestigious award, given out by Mercedes-Benz, is reserved for the top Mercedes-Benz dealerships in the United States. In order to qualify, dealerships need a 100 percent rating in Customer Pay My Parts Purchases, Net Accessory Part Purchases, New Sales, and Certified Pre-Owned Sales. Roughly 20% of Mercedes-Benz dealers receive this award annually—serving as a reminder that the staff at Mercedes-Benz of Augusta works hard to ensure your purchase needs are always met. We’re honored to be a recipient and establish ourselves as one of the top Mercedes-Benz dealerships in the country.
Even Google Reviews Ranks Us as a Top Dealer
With 1,200 reviews, we’re currently averaging a stellar 4.8-star review on Google. For reference, that’s the highest Google Review of all luxury Augusta car dealerships.
See what all the hype is about by visiting Mercedes-Benz of Augusta today, located near Aiken, SC and Evans, GA. When you’re here, you’re our top priority, and we’ll work our hardest to help you find the right car and financing services to meet your budget and needs. Our staff is also more than happy to help with any questions or concerns you have. These awards we’ve won can even attest to how we place customer service first at our dealership.
Stay Protected with the Complimentary Augusta Advantage
Every car you buy from Mercedes-Benz of Augusta is covered by the Augusta Advantage at no added cost. Some of the benefits include 24/7 roadside assistance. When you’re stuck on the side of the road with a flat tire, we’ll help you replace the tire with a spare. We’re also here to jump-start your car and deliver a small amount of fuel for those times you overestimate your fuel-gauge readings.
With the Augusta Advantage, we’ll also help you with new Mercedes-Benz loaner vehicles when your current car needs service. Speaking of service, you’ll receive a complimentary car wash when you take your vehicle to us. While you’re waiting for your service, repairs, or maintenance, our Customer Care Center has Wi-Fi, snacks, and beverages waiting for you. And that’s only the start of everything great you get with the Augusta Advantage.*
*You may need to schedule your appointment 4-7 days out to ensure complimentary loaner availability. Roadside Assistance is provided for the life of your warranty. Roadside Assistance repairs may involve charges for parts, service, and towing. Vehicle must be accessible from main roads. Depending on the circumstances, services may be provided by an outside source, courtesy of Mercedes-Benz Roadside Assistance. See dealer for complete details.
**J.D. Power 2020 & 2021 Dealer of Excellence Program recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit jdpower.com/DOE