J.D Power Dealer of Excellence Gold Status Award

August 3rd, 2022 by

J.D Power Dealer of Excellence Gold Status Award

J.D. Power Dealer of Excellence Gold Status Award


Dedicated to Going Above and Beyond

As the home of the Augusta Advantage, Mercedes-Benz of Augusta is dedicated to providing outstanding service whether you are buying your first Mercedes-Benz or you’ve been a loyal customer for decades. We don’t just say we offer premium services, we truly deliver – which is why our dealership in Augusta, Georgia, has received our third consecutive J.D. Power Dealer of Excellence Gold Status Award. From our user-friendly and informative website to our state-of-the-art service center, everything we do at Mercedes-Benz of Augusta is focused on providing service that goes above and beyond.

The J.D. Power Dealer of Excellence Award

It takes dedication to customer service to be the best Mercedes-Benz dealership in any community. Mercedes-Benz of Augusta is the only Mercedes-Benz dealership in Georgia and the only dealership in Augusta to receive recognition from J.D. Power. This award showcases our dedication to our customers and the Augusta area at large.

J.D. Power awards car dealerships with the Dealer of Excellence Gold Status Award based on reviews from customers. The ratings come from customers who lease or own vehicles five years old or newer. They share their experiences with the sales team, finance department, and service center.

Dealerships that win this award need feedback from at least 25,000 customers. With that many satisfied customers, you can trust that we will treat you with dignity and respect. We provide transparent negotiations, fair trade-in values, and exceptional vehicle service.

Delivering an Exceptional Mercedes-Benz Ownership Experience

Our dedication to providing an exceptional ownership experience includes the Augusta Advantage. These complimentary benefits include pick-up and delivery for service visits, 24/7 roadside assistance, car washes, courtesy shuttle service, and new Mercedes-Benz loaner vehicles. We also have a comfortable customer care center with Wi-Fi, snacks, and beverages.

The J.D. Power Dealer of Excellence isn’t the only award we’ve received at Mercedes-Benz of Augusta. Mercedes-Benz awarded us with the Best of the Silver Laurel award. The automaker gives this award to dealerships that achieve 100% ratings in several categories including New Sales and Certified Pre-Owned Sales.

Our dedication to an exceptional ownership experience includes our state-of-the-art service center. All vehicles require routine maintenance, and our service department has high-tech tools and equipment, especially for Mercedes-Benz vehicles. Our factory-trained and certified technicians provide quality service that you can trust, every time.

See the Collection of Mercedes-Benz Vehicles at the Dealership Near Martinez, GA

We invite you to browse the inventory at Mercedes-Benz of Augusta near Grovetown, Georgia, then visit our dealership for a test drive. Our sales professionals can help you choose a luxury vehicle with the features you want, and our finance experts can craft a loan or lease with the latest incentives and offers.

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