J.D. Power of Excellence Award

Mercedes-Benz of Augusta has been honored once again as a Dealer of Excellence from J.D. Power. This prestigious award our Mercedes-Benz dealership received in both 2020 and 2021 recognizes car dealerships who have scored high when measuring customer satisfaction and overall quality. At Mercedes-Benz of Augusta, we take pride in how we serve our client base.

The J.D. Power of Excellence Award further illustrates how we prioritize customer satisfaction and seek to provide an impressive collection of new, used and certified pre-owned vehicles to the Augusta community. Visit Mercedes-Benz of Augusta today to see how our dealership is different from the rest, stemming from our commitment to uphold high standards and offer high quality vehicle options.

What is the J.D. Power of Excellence Award?

A J.D. Power award, given only to a Dealer of Excellence, is awarded to high-performing companies who have a proven record of putting their customers first. The J.D. Power of Excellence Award considers statistical benchmarks regarding sales and service, as well as feedback from current and past customers. The feedback provided by loyal customers of Mercedes-Benz of Augusta has helped our luxury car dealership to not only gain recognition but also offer more vehicle options for the community.

Each year, the J.D. Power of Excellence Award is presented based on not only performance and design of vehicles, but also dependability and initial quality. The Dealer of Excellence award recognizes top-performing dealerships, such as Mercedes-Benz of Augusta, for sales, service, customer service and retention.

Honored to Be a Dealer of Excellence

The team at Mercedes-Benz of Augusta is pleased to receive the J.D. Power of Excellence Award for both 2020 and 2021. We are committed to helping our customers with all of their automotive needs by adopting best practices. Mercedes-Benz of Augusta strives each and every year to be a J.D. Power Dealer who the community can trust with their automotive needs.

That’s why we feature a premium selection of new, used and certified pre-owned vehicles that feature advanced technology, enhanced driver assistance technologies, high-performing engine options and bold style. Stop in today to test drive one of our new models or inquire about our full menu of services at our state-of-the-art service center. Our service center employs only certified technicians who are highly-skilled and eager to perform routine maintenance, as well as major or minor auto repairs.

Mercedes-Benz of Augusta is also home to a professional finance team. These experts go above and beyond to provide you with premium customer service while seeking out the lowest car loan rates and flexible car lease terms.

Mercedes-Benz of Augusta strives to be your one-stop shop with friendly staff who truly care about your needs. Contact us today to see how we can better serve you or to learn more about the J.D. Power of Excellence Award.